SYWXEO™ · CUSTOMER CARE
How can we help?
Questions about a vintage-inspired clock, an existing order, delivery, or a return? Get in touch using the details below.
Contact Our Team
Email: service@sywxeo.com
Phone: 00852-9138376
Customer Service Hours: 8:00 AM – 10:00 PM Daily
Messages received outside these hours will be reviewed during our next service period.
Product Questions
Please include the product name or its page link. We can help with the information available for dimensions, materials, clock operation, power requirements, included accessories, and care.
Please do not assume that batteries, an alarm, silent movement, or other features are included unless stated on the product page.
Order and Delivery Support
Include your order number, the email address used at checkout, and a clear description of your request. Contact us as soon as possible for an address correction or cancellation; changes depend on fulfillment progress.
For a damaged, incorrect, or incomplete delivery, include photographs of the item, packaging, and shipping label where available. Retain the packaging while the issue is reviewed.
Before Returning an Item
Contact customer support for instructions before shipping a return. Our business correspondence address is not automatically a return warehouse.
For your security, never email full payment-card numbers, card security codes, banking passwords, or account passwords.
Business Information
Brand: sywxeo™
Company: Guangzhou Fanyi Trading Co., Ltd.
Owner: Wang Zhao
Business Address: Room 201, No. 8, Lane 15, Shipai Chaoyang North Street, Tianhe District, Guangzhou, Guangdong, China
Website: sywxeo.com
Email: service@sywxeo.com
Phone: 00852-9138376
Customer Service Hours: 8:00 AM – 10:00 PM Daily