Privacy Policy

Guangzhou Fanyi Trading Co., Ltd. operates sywxeo™ at sywxeo.com, offering vintage-inspired tabletop clocks and decorative timepieces. This policy explains how we handle personal information when you browse, purchase, create an account, or contact us. We are responsible for personal information processed for our own store activities.

1. Information We Collect

Depending on your interaction with us, information may include your name, contact details, billing and shipping addresses, account information, orders, payment status, returns, support messages, and information you voluntarily provide. Device, browser, IP address, cookie identifiers, and browsing activity may also be collected.

We receive information directly from you, through website technologies, and from Shopify, payment providers, delivery services, and other providers involved in operating the store.

2. How We Use Information

We use information to process orders, arrange delivery, provide support, manage accounts and returns, communicate about purchases, maintain security, prevent fraud, improve the store, and meet legal obligations. Where marketing, analytics, or advertising features are used, processing is subject to applicable consent and opt-out requirements.

3. Legal Bases

Where a legal basis is required, processing may rely on performing a contract, complying with legal obligations, legitimate interests such as operating and protecting the business, or your consent. You may withdraw consent without affecting earlier lawful processing.

4. Sharing Information

Information may be disclosed to Shopify, payment processors, fulfillment and delivery providers, technical and support providers, professional advisers, and analytics or advertising partners where relevant. We may also disclose information at your direction, for lawful requests, to protect rights and security, or in connection with a business transfer subject to applicable safeguards.

5. Shopify Services

Shopify hosts our store and processes information to provide its services. Depending on the features used, Shopify may also process information for its own purposes, including services involving interactions across merchants. Its independent processing is described in the Shopify Consumer Privacy Policy. Shopify-specific privacy choices are available through Shopify’s Privacy Portal.

6. Cookies and Advertising Choices

Cookies and similar technologies can support checkout, preferences, security, analytics, and advertising. Use the store’s available privacy controls and your browser settings to manage choices. Blocking essential cookies can affect store functionality.

Where applicable, advertising disclosures may qualify as a sale, sharing, or targeted advertising under local law. You can use available privacy controls or contact us to exercise opt-out rights. We honor legally required opt-out preference signals, including Global Privacy Control, where applicable.

7. Your Rights

Depending on your location, you may request access, correction, deletion, portability, restriction, or objection, or opt out of sale, sharing, or targeted advertising. You may also have rights to appeal a decision, use an authorized agent, or complain to a supervisory authority.

Email service@sywxeo.com to make a request. Verification may be required, and lawful exceptions may apply. We do not unlawfully discriminate against people for exercising privacy rights.

8. Marketing Communications

You can unsubscribe from promotional emails using the link in the message or by contacting us. Necessary order, account, security, and service communications may continue.

9. Retention and Security

We retain information according to transaction, account, support, security, legal, and dispute-resolution needs. We use reasonable safeguards, but no transmission or storage method provides absolute security. Do not email sensitive payment credentials.

10. International Processing

Information may be processed outside your country by us or our providers. Where legally required, transfers use recognized safeguards such as adequacy decisions or standard contractual clauses.

11. Children and External Websites

Our store is intended for adult shoppers and is not directed to children. Contact us if a child has provided personal information so we can review and address it. External websites and services have their own privacy practices.

12. Changes and Complaints

We may update this policy as practices or requirements change and revise the date above. We will provide additional notice where required. Contact us with privacy questions, complaints, or appeals.

Contact the Store Operator

Brand: sywxeo™
Company: Guangzhou Fanyi Trading Co., Ltd.
Owner: Wang Zhao
Business Address: Room 201, No. 8, Lane 15, Shipai Chaoyang North Street, Tianhe District, Guangzhou, Guangdong, China
Email: service@sywxeo.com
Phone: 00852-9138376
Customer Service Hours: 8:00 AM – 10:00 PM Daily