Terms and Conditions

1. Store Operator and Scope

These terms apply to purchases from sywxeo.com, operated by Guangzhou Fanyi Trading Co., Ltd. Read them together with our Shipping Policy, Return & Refund Policy, Privacy Policy, and product information.

2. Eligibility and Order Information

You must have legal capacity to make a purchase or the necessary authorization. Provide accurate contact, billing, delivery, and payment information. You are responsible for reviewing your order before submission.

3. Products and Descriptions

We offer vintage-inspired tabletop clocks and decorative timepieces. Designs are not represented as antiques unless explicitly described that way. Review each listing for dimensions, materials, operating features, power requirements, and included items.

Photographic lighting and display settings can affect apparent color. Styling accessories are not included unless listed. Minor finishing differences do not excuse a product that is defective or materially different from its description.

4. Pricing and Order Review

The displayed checkout total identifies the applicable currency, product charges, shipping, taxes, and discounts. Orders are subject to stock availability, payment authorization, and any necessary verification. An automated acknowledgment confirms receipt and does not resolve an obvious pricing or stock error.

If a material error affects an order, we will contact you to explain the correction or cancellation and refund any payment for goods we cannot supply. Additional charges require your agreement.

5. Delivery, Returns, and Cancellation

Shipping estimates and procedures are described in the Shipping Policy. Return eligibility and refund handling are set out in the Return & Refund Policy. Contact us promptly for cancellation or address changes; fulfillment progress may prevent changes.

6. Use and Care

Follow the instructions supplied with your item. Use only the specified power source, keep the item in a suitable location, and avoid unauthorized modifications. Decorative timepieces are not toys or precision instruments unless expressly described otherwise.

7. Liability and Mandatory Rights

Our responsibility is determined by applicable law. Nothing in these terms excludes liability or consumer rights that cannot legally be excluded, including remedies for defective or misdescribed goods. We do not guarantee uninterrupted website access or delivery on a particular date unless expressly agreed.

8. Disputes and Changes

Contact customer support first so we can try to resolve a concern. Mandatory laws and any rights to bring a claim in a competent forum remain applicable. Updated terms apply prospectively and do not retroactively remove rights attached to an existing purchase.

Business and Contact Information

Brand: sywxeo™
Company: Guangzhou Fanyi Trading Co., Ltd.
Owner: Wang Zhao
Business Address: Room 201, No. 8, Lane 15, Shipai Chaoyang North Street, Tianhe District, Guangzhou, Guangdong, China
Email: service@sywxeo.com
Phone: 00852-9138376
Customer Service Hours: 8:00 AM – 10:00 PM Daily